Revenue Riser podcast: Spread a little happiness & grow your sales
Show notes
Happy employees can raise sales by an impressive 37%, according to Matt Phelan of The Happiness Index, but what is happiness at work and how do we reap these rewards?
Learn the difference between well-being, engagement and happiness and why Matt thinks we should treat our salespeople more like sunflowers if we want them to be more successful. Pinch a few ideas from Cathy Belford, head of UserZoom's People team, as she describes their culture and some of the initiatives that have helped UserZoom create a 'people first' environment.
Spoiler alert - nearly every tip offered in this episode costs nothing. So, join us for this episode and help to spread a little happiness across your team.
Meet the guests
According to my guest Matt Phelan, happy employees are 19% more accurate when working on tasks and they can increase productivity by 31%. And here's the biggie for sales leaders, happy employees can raise sales by a whopping 37%. So, what is happiness at work? And how do we reap these rewards? I'm Anna Britnor Guest, host of Revenue Riser and leader at Alate Business Growth. I'm delighted to be joined this episode by two people who are passionate about creating workplaces that put people first.
People First is a key objective of UserZoom where Cathy Belford heads up the People team. I've been working with Cathy and with UserZoom for a year or two now. And she really does embody what you'd want to see in a 21st century HR function. And their People First journey is evident throughout everything they do.
Matt Phelan heads up The Happiness Index and is author of Freedom to be Happy. I'm so glad I stumbled across him somewhere on LinkedIn a little while back. Matt has a refreshing and straightforward view of why and how we should make the effort to create happy workplaces. And he really puts forward a strong business case to support that. I was excited to introduce Cathy and Matt and explore together how happiness really does make business a better place and a more profitable one. So jump in and join us.
Cathy Belford
VP, People, UserZoom
Matt Phelan
CEO, The Happiness Index
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